Here are the basic steps: Once you type your question and pay for your consultation (please see FAQ #3 for fee details), you will be give the option to add further details/ upload pictures if necessary. Dr. Attili will get back to you either by email or by phone (as per your preference) within the requested time frame. At the end of the consultation, you can request a consultation report to take to your GP/ Family Doctor.
Dr. Attili is registered with the regulatory body for doctors in UK (General Medical Council). You can check his details online on by clicking here. His Registration number is 6036602. Secondly please have a look at his resume and publications. You can double check the authenticity of all the publications on Pubmed.
We have a varying fee structure depending on how quickly you need an answer.
Our fee also varies depending on where you are, as we accept both USD and GBP payments. Please post your question in the question box to the right and you can see the fee structure in detail.We accept online payments via all major International debit and credit cards. If for any reason you are not able to pay via debit/ credit card, please contact us for alternative payment options (telephone payment/ direct bank transfer/google checkout/ cheque/ western union etc.).
No. There are absolutely no other hidden fees apart from the fee shown at the time of paying for your consultation, if you choose to use our services. Teleconsultation via skype is included in our fees, for all users. Our charges also include the charges for a telephone consultation.
When you first seek a consultation, you can speak/ reply to the doctor any number of times, if you need further advice/ until you are satisfied. The consultation is deemed ‘closed’ 7 days from your last correspondence. The doctor will give you an approximate time frame for seeking a follow-up. However please note that all subsequent follow-up consultations will need to be paid for, as usual.
If these are related conditions, eg. you have a rash on the foot and a different rash on the face, but both are related fungal infections, you would not need to pay twice. However you will be expected to pay twice if you are seeking advice for two different problems eg. a mole on your abdomen, and an unrelated rash on the face.
Our unique selling point is that you will also get to speak to a dermatologist during your consultation.
However if you wish to correspond only online, that should not be a problem. Please note that in some cases we might insist on a telephone consultation, especially if your condition is too complicated to deal with via email alone.
Most skin cancers can be diagnosed with good quality photographs (most modern mobile phones are able to take good quality photos). So yes, whether you are worried about a new growth or a cancerous mole, certainly we would be able to help.
Disclaimer: Please note that this is purely an advisory service. The discussion/ consultation with our dermatologist, is not a substitute for a face-to-face consultation. Therefore you are advised to speak to your doctor before you start any medications.
It all depends on whether the medicine you require is a prescription only medicine or is available over the counter. Over the counter medicines obviously can be bought online or in your local pharmacy, depending on your choice.
Indeed you can. UK users requesting a private prescription will be sent a letter to take to their GP at no additional cost. However, all other users will need to pay a nominal administration fee of 14 GBP (UK) or 20 USD (Rest of the World), to request a formal skin consultation report to take to their Family Doctor.
Email notifications will be sent out every time the doctor replies. The email will contain the text of the doctor’s reply, but ‘reply by email option’ is not available at the moment. You can reply back to the doctor via your online question page assigned on registration.
It is advisable, though not essential to upload a photograph of your skin. Dermatology is a unique branch of medicine where a diagnosis can be made on the basis of a good high quality photograph. If you do not have photos to hand just now, you can pay for your consultation and upload them at a later stage, when requested.
If you are not able to upload a photograph you can still obtain an opinion/advice/ consultation. Though the doctor might not be able to give you a definitive answer, he will still be able to give you his expert opinion.
Photos should when possible be taken with a high resolution camera (3MP and above), in daylight or similar lighting. Whenever possible please send close up as well as long shots. The more photos you upload, the easier it is to make a diagnosis.
Disclaimer: Please note that this is purely an advisory service. The information provided via this website is for general information purposes only. This does not substitute an in-person consultation with your doctor and a doctor-patient relationship is not established. Therefore you are advised to speak to your doctor before you start any medications.
We are proud of our 100% positive feedback rate. In most cases when accompanied by photos and after speaking to you in-person on the phone, a diagnosis can be made. That is why it is very important that you upload good quality photos. However, there are instances where further investigations (like blood tests or a skin biopsy) might be necessary before we can make a diagnosis. In such cases you shall be provided with a differential diagnosis and advised accordingly.
Please make sure you have checked your spam folder. Also do make sure you add ‘noreply@onlineskinspecialist.com’ and ‘admin@onlineskinspecialist.com’ to your ‘safe sender’s list’, in your email program. That would avoid emails going into your spam folder.
If you are still having a problem, please conatct us via the ‘contact us’ page above.
The fee for a telephone consultation is included in your online consultation fee. This varies depending on how complicated your question is. Please post your question in the question box on the website and you can chose your fee options from the fee slider. Once payment is processed, Dr. Attili will give you a call and discuss your problem in detail.